Refund policy
Refund Policy
Returns
You may return eligible items within 30 days of delivery. If more than 30 days have passed, we can't offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. A receipt or proof of purchase (such as your order number) is required.
To start a return, email us at Help@BareDecor.com or call 224-246-6748 before sending anything back. Please do not send your purchase back to the manufacturer.
Non-returnable items
- Gift cards
- Sale items (see below)
Partial refunds
Partial refunds may be granted for:
- Any item not in its original condition, or that is damaged or missing parts for reasons not due to our error
- Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will email you to confirm we received it and let you know whether your refund is approved. Approved refunds are credited to your original payment method. Refunds are processed within 5–7 business days after your return is received and inspected; your bank or card issuer may take additional time to post the credit.
Late or missing refunds
If you haven't received your refund, first check your bank account again, then contact your card company or bank, as it can take some time for a refund to post. If you still haven't received it, contact us at Help@BareDecor.com.
Sale items
Only regular-priced items can be refunded. Sale items are final sale.
Defective or damaged items
We replace items that arrive defective or damaged. Email Help@BareDecor.com with your order number and photos of the item and packaging, and we'll arrange a replacement of the same item.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return once we receive it. If it wasn't marked as a gift, or the gift giver had the order shipped to themselves first, the refund will go to the gift giver, who will be notified of the return.
Return shipping
Please send returns to: Bare Decor, 6235 W Howard St, Niles, IL 60714. Our warehouse is open by appointment only, so please contact us before dropping off a return in person.
Outbound shipping on orders is always free. You are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it. For items over $75, we recommend a trackable shipping service or shipping insurance, as we can't guarantee we'll receive your returned item.
Depending on where you live, the time it takes for an exchanged product to reach you may vary.